Host guide

# The turnover cleaning checklist for short-term rentals

A turnover clean is the reset between one guest checking out and the next checking in. It is not a regular house clean: it is faster, stricter, and every guest judges the result. Below is a room-by-room checklist you can hand to your cleaner — and the photos worth capturing on every turn so you can prove the work was done.

## Why is a checklist alone not enough?

A checklist tells your cleaner what to do, but does not show that it was done. When a guest leaves a review saying the bathroom was dirty, a ticked box won't help you — a timestamped photo of the clean bathroom taken an hour before check-in will. That's why each section below ends with the photo to take.

## What should my cleaner check in each room?

Check the living areas, kitchen, bedrooms and bathrooms, then finish with a walk-through and proof photos.

### What should be cleaned in the entry and living areas?

Remove all guest trash and left-behind items (log anything valuable).

- Remove all guest trash and left-behind items (log anything valuable)

- Dust surfaces, shelves, TV and remotes; wipe light switches and door handles

- Vacuum and mop floors, including under sofas and rugs

- Fluff and arrange cushions and throws to your standard

Proof photo: Wide shot of the living room from the doorway, plus the sofa styled.

### What should be cleaned in the kitchen?

Empty, wipe and dry the fridge, microwave and oven interior.

- Empty, wipe and dry the fridge, microwave and oven interior

- Run, empty and wipe the dishwasher; put away clean dishes

- Degrease the hob and backsplash; scrub and shine the sink

- Restock coffee, tea, dish soap, sponges and paper towels

Proof photo: Counters and hob, inside of the open fridge, and the sink.

### What should be checked in the bedrooms?

Strip all beds and replace with fresh linen — never reuse.

- Strip all beds and replace with fresh linen — never reuse

- Check mattress protector and pillows for stains or hair

- Empty drawers, wardrobe and under the bed

- Make the bed to your styling standard

Proof photo: Each made bed straight-on, and the empty space under the bed.

### What should be cleaned in the bathrooms?

Scrub and disinfect toilet, shower, tub and sink.

- Scrub and disinfect toilet, shower, tub and sink

- Clear hair from drains; polish mirrors and fixtures

- Hang fresh towels and bath mat

- Restock toilet paper, soap, shampoo and conditioner

Proof photo: Toilet with lid up, the shower or tub, and the towel setup.

### What should the final walk-through cover?

Check for damage and note anything broken or missing.

- Check for damage and note anything broken or missing

- Reset thermostat, close windows, lights off

- Take out trash and recycling to the bins

- Lock up and return keys or reset the lock code

Proof photo: Any damage found, plus the locked front door.

## How can I make turnovers faster and more consistent?

Use reference photos, spare linen, consistent photo angles and a review before check-in.

- Give your cleaner a reference photo of how each room should look — not just words.

- Keep a spare linen set per bed on site so laundry never blocks a same-day turn.

- Ask for the same photo angles every time so problems are easy to spot.

- Review photos before check-in, while there's still time to fix something.

## How do I turn this checklist into photo proof?

Turnwell lets you upload your own reference photos and standards. Your cleaner gets a link — no app or login — and captures each shot. You approve in real time or keep them as a dated proof packet for any review dispute. Your first month is free.
